Privacy Policy
Last updated: May 2019
Your privacy is important to Woolzies Home Essentials Inc. (hereinafter referred to as “Woolzies”). This Policy explains how Woolzies Home Essentials collects, uses, discloses, and retains your information.
You’re Consent
When you provide Woolzies Home Essentials with your personal information, you consent to Woolzies Home Essentials collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.
Personal Information
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number or email address.
How Woolzies Home Essentials Collects Your Personal Information - You may be asked to voluntarily provide your personal information to Woolzies Home Essentials anytime you are in contact with Woolzies Home Essentials, including when you purchase products or services from Woolzies Home Essentials through retail stores, pop-ups, events, seminars, or websites. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Woolzies Home Essentials websites.
For example, when you purchase products or services from Woolzies Home Essentials (including at an retail store, pop-up, events, seminars, or through the Woolzies Home Essentials website), when you create or manage an account with Woolzies Home Essentials (including a user account for Woolzies Home Essentials website), when you send us an email, when you register or subscribe for Woolzies Home Essentials newsletters or promotions, or participate in Woolzies Home Essentials promotions, sweepstakes, contests, or surveys, and when you contact Woolzies Home Essentials Customer Experience, Woolzies Home Essentials (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, email address, phone numbers, and any other personal information you voluntarily provide. In addition, Woolzies Home Essentials may retain your purchase history from Woolzies Home Essentials websites.
You might also provide Woolzies Home Essentials with the personal information (such as name, email, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you share a product or article with from Woolzies Home Essentials websites. Please ensure that you have the consent of other persons before you provide their personal information to Woolzies Home Essentials.
How Woolzies Home Essentials Uses Your Personal Information - Woolzies Home Essentials uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Woolzies Home Essentials products and services and to provide you with Customer Experience services, (b) to provide you with information regarding Woolzies Home Essentials announcements, promotions, upcoming events, new products, special features; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Woolzies Home Essentials relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Woolzies Home Essentials products, services and advertising.
Please ensure that you have the consent of other persons before you provide their personal information to Woolzies Home Essentials.
Non-Personal Information
Woolzies Home Essentials also creates and collects "non-personal information" - information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
Woolzies Home Essentials may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.
If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of this Privacy Policy.
Cookies and Other Technologies
Woolzies Home Essentials websites, online services, email messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Woolzies Home Essentials to improve products and services, advertising, customer communications and the shopping experience.
For example, Woolzies Home Essentials may use information collected through cookies and similar technologies to recognize the user of Woolzies Home Essentials websites, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Woolzies Home Essentials websites.
Woolzies Home Essentials may use web beacons, pixel or gif tags, and action tags to confirm that email messages have been delivered and opened. You may opt-out of receiving emails in accordance with this Privacy Policy.
The foregoing information may be collected directly by Woolzies Home Essentials or by its third party service providers.
Third Party Analytics and Similar Situations
Woolzies Home Essentials uses certain third-party analytics and/or ad serving services on its websites. The providers of these services may independently collect, use, and disclose your IP address together with information (not including your name, address, email address, or telephone number) about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy policies.
Woolzies Home Essentials collects transactional information and browse behavior on our website. Woolzies Home Essentials may use such information to offer you recommendations for products and services that are relevant to your interests. Woolzies Home Essentials uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Woolzies Home Essentials shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.
Woolzies Home Essentials also works with trusted third parties that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may use cookies and tracking pixels to collect non-personally identifiable information such as items viewed, items added to your shopping cart and items purchased during your visits to our website in order to help show advertisements on other websites likely to be of interest to you.
Social Networking and Similar Situations
When you use certain aspects of Woolzies Home Essentials websites or other services, or post information to other social networking sites (e.g., there may be links to Woolzies Home Essentials Facebook or Twitter pages or you may be able to "like" a product on your Facebook account or "pin" a product on your Pinterest account), the personal information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. As will be evident, in such a case, you will be leaving Woolzies Home Essentials website and going to the third party's website. Any information provided to such third party social networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those situations. Woolzies Home Essentials has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.
Disclosure of Personal Information
Affiliates — Woolzies Home Essentials and its affiliates may share your personal information with each other and use it in connection with our relationship with you for the provision of our products and services, the whole in accordance with this Privacy Policy.
Joint Promotions — Certain promotions or services may be offered jointly by Woolzies Home Essentials and other companies or organizations, and in those circumstances your personal information collected in connection with those promotions and services and which is necessary for these other companies and organizations to provide such promotions and services will be shared among Woolzies Home Essentials and the other companies and organizations involved. Woolzies Home Essentials has no control over, or responsibility or liability for, the use, disclosure, and retention of personal information by the other companies or organizations; their use, disclosure, and retention of your personal information is governed by the privacy policies of those other companies (not this Privacy Policy).
Suppliers and Service Providers — Woolzies Home Essentials may disclose your personal information to Woolzies Home Essentials suppliers and service providers to provide products and services to (Woolzies Home Essentials including to provide payment processing services, Customer Experience, customer communications, data processing and data management, marketing, fraud detection, address validation, and tax services), to assist Woolzies Home Essentials to use your personal information in accordance with this Privacy Policy (including to process your transactions and payments, fulfill your orders, deliver products to you, and provide customer service).
For example, Woolzies Home Essentials engages service providers to help operate Woolzies Home Essentials websites, advertising, and email services and to analyze information collected through the websites, advertising, and email (including through cookies and other similar technologies).
Woolzies Home Essentials requires its suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.
Others — Woolzies Home Essentials may disclose your personal information as required by legal disclosure obligations under applicable law, including to comply with a subpoena, warrant or court or arbitral order, or litigation disclosure obligations. Woolzies Home Essentials may also disclose your personal information if Woolzies Home Essentials reasonably believes disclosure is necessary or appropriate in connection with national security, law enforcement, or other issues of public importance. Woolzies Home Essentials may also disclose your personal information as otherwise required by law, or authorized by law in connection with a legal investigation, or if Woolzies Home Essentials reasonably believes the disclosure is necessary or appropriate to protect and enforce Woolzies Home Essentials legal rights, interests and remedies or protect the business, operations or customers of Woolzies Home Essentials or other persons (including detecting and preventing fraud and preventing violation of the terms of use that govern Woolzies Home Essentials websites). Woolzies Home Essentials has no control over, or responsibility or liability for, the further use, disclosure, and retention of your personal information disclosed in those circumstances, and the further use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. For example, Woolzies Home Essentials may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention and prosecution of activities that Woolzies Home Essentials reasonably believes to be unlawful or fraudulent, and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities. Woolzies Home Essentials may disclose your personal information in connection with a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all of Woolzies Home Essentials business or assets (including in connection with a bankruptcy proceeding), but Woolzies Home Essentials will require that the information recipient agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.
Retention, Location, and Protection of Personal Information
Woolzies Home Essentials retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.
Woolzies Home Essentials will store and process your personal information in Canada, the United States, and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of Canada and the United States, and their laws may be different from the laws of your country. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of Canada, the United States, or your country.
Woolzies Home Essentials employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. While Woolzies Home Essentials uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Woolzies Home Essentials cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help Woolzies Home Essentials maintain the accuracy and completeness of your information (including your Woolzies Home Essentials website account information) by notifying Woolzies Home Essentials of any changes to your personal information. You may update your Woolzies Home Essentials website account information through Woolzies Home Essentials websites.
Other Matters
Business Contact Information — To the extent permitted by law, the provisions of this Privacy Policy concerning personal information do not apply to information (such as your name, position or title, business address, business telephone number, business fax number, and business e-mail address) that enable you to be contacted at a place of business.
Personal Information of Children — Woolzies Home Essentials does not knowingly collect personal information from children who are under 13 years of age. If Woolzies Home Essentials learns that it has inadvertently collected the personal information of a child under 13 years of age, Woolzies Home Essentials will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment — Woolzies Home Essentials may use and disclose your personal information to administer and process your application for employment with Woolzies Home Essentials and related matters.
Other Websites/Online Services — Woolzies Home Essentials website and online services may contain links to other websites or online services. When you use those links you are contacting another website or service. Woolzies Home Essentials has no responsibility or liability for, or control over, those other websites or service or their collection, use, disclosure, and retention of your personal information. Please refer to the privacy policies and terms of use that apply to those other websites or online services.
Policy Changes — Woolzies Home Essentials may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on Woolzies Home Essentials website at www.woolzies.com. Woolzies Home Essentials collection, use, disclosure, and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Woolzies Home Essentials subsequent to any changes to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of your personal information in accordance with the changed Privacy Policy. Accordingly, you should check the "Last Updated" date of this Privacy Policy (at the top of the page) and review any changes since the last version.
Unsubscribing to Newsletters and Messages —You may unsubscribe from Woolzies Home Essentials electronic newsletters and similar messages by using the applicable self-service unsubscribe procedure (for example, by clicking an unsubscribe link in an email) or by contacting Woolzies Home Essentials Customer Experience at customerservice@woolzies.comor 1-845-459-6074. From time to time, Woolzies Home Essentials may use your personal information to communicate with you regarding important matters, such as information about your purchases or updates to Woolzies Home Essentials Privacy Policy or the terms of use that govern Woolzies Home Essentials websites. Because that information is important, you may not opt out of receiving these communications.
Unsubscribing to Marketing Provided by Third Parties
From time to time Woolzies Home Essentials may disclose your personal information to third parties to allow them to market their products or services to you, e.g., companies or organizations we provide joint promotions or services with (as described above). This may be information Woolzies Home Essentials received from you offline and online. If you do not want Woolzies Home Essentials to share your personal information with third parties for their marketing purposes you may notify us by contacting us at customerservice@woolzies.com. Please follow the instructions provided to you by third parties to unsubscribe from their messages.
Contact Woolzies Home Essentials— If you have any comments or questions about this Privacy Policy or your personal information, please contact Woolzies Home Essentials Customer Experience by mail, email at: Woolzies Home Essentials– Customer Experience 584 Chestnut Ridge Rd, Spring Valley NY 10977, e-mail: customerservice@woolzies.com.
